Cookie Policy


What is a cookie?

  • A “cookie” is a piece of information that is to your computer’s hard drive and  records your movement on a website so that, when you revisit that site, it can offer tailored options based on the information stored about your last visit. Cookies are also used to analyse website traffic and for advertising and marketing purposes.
  •  Cookies are used by almost all websites and don’t harm your system.

If you would like to check or change the types of cookies that you accept, you can usually do so within your browser settings. You can block cookies by activating a browser setting that allows you to refuse all or some cookies. However, if you block all cookies (including essential cookies) you may not be able to access some or all of our site.

How do we use cookies?

  • We use cookies to track the way you use our website. This helps us to develop and improve our website and services in line with what you might need or want.
  •  Cookies are either
    • Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
    • Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.
  •   Cookies are also either:
    • Strictly necessary cookies: These cookies are necessary in order to enable you to use our site effectively, such as when booking a service, and therefore cannot be turned off. Without these cookies, the services available on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
    • Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
    • Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

[Please note that we have no control over the use of cookies by third parties who advertise on our website (including, for example, advertising networks and providers of external services like web traffic analysis services). These cookies are most likely to be analytical, performance or targeting cookies]